Evolve – Social Intelligence and Management

Boost your social intelligence to thrive in any environment

This course helps you build the skills to connect, communicate, and collaborate effectively in today’s diverse and fast-paced workplace. Learn how to navigate social dynamics, understand different perspectives, and strengthen relationships. With practical tools and self-assessment strategies, you’ll enhance your impact and unlock your personal and professional potential.

Course duration – 25 hours
Course delivery – online

• Module 1: Introduction to Social Intelligence & Management: Foundations and evolution of social intelligence, social intelligence in contemporary society, the importance of social intelligence, and the SPACE formula by Karl Albrecht.
• Module 2: Situational Awareness: Defining situational awareness in social context, recognising social cues and nonverbal communication, cultural and contextual sensitivity in social interactions, navigating social dynamics in various environments, and practical activities for developing situational awareness.
• Module 3: Presence and Authenticity: Developing presence and charisma in interpersonal communication, building trust and rapport in professional relationships, authentic leadership and its impact on organisational culture, overcoming imposter syndrome and enhancing self-confidence, and techniques for conveying authenticity in virtual communication.
• Module 4: Clarity in Communication: Communication strategies, active listening and empathetic communication, managing conflict and misunderstandings in interpersonal interactions, setting clear expectations and boundaries in professional relationships, and giving and receiving constructive criticism.
• Module 5: Cultivating Empathy: Emotional resilience and compassion in leadership, practicing perspective-taking and empathic listening, and empathy in diversity and inclusion initiatives.

This course is suited to emerging leaders and mid-level managers/functional leaders who practice self-leadership can go straight into the Evolve series of courses or can choose to start with an Ignite course that will provide the base to move into the corresponding next level Evolve course. For instance, Personal Accountability (Ignite series) lays the foundation to progress to Accountability as a Leader (Evolve series).

The Evolve series of courses will help you leverage your strengths to move into critically evaluating the environment you are in and develop strategies to create optimum conditions for strong team performance to not only exist but thrive. You will learn to truly empower others and build individual and team accountability to achieve the results you want to. The Evolve courses focus on giving you the knowledge and skills to effectively lead others, influencing teams to move together cohesively to achieve joint results.