Creating a positive Mindset in Business during COVID-19

Recorded on the 9th of April 2020 Expert panel:
  • Ray McLean, Leadership & Management Consultant at Leading Teams
  • Elizabeth Brook, Organisational Psychologist at WorkSafe
  • Dane Barclay, Principal Psychologist at Bellarine Peninsula Psychology
  • Catherine Bell, Emotional Intelligence & Resilience Coach and Director at Bell Training Group
Key points:
  • Culture and the well-being of your staff is more important now than ever. Check in on your follow staff members and support them where you can. Some will adapt to the crisis better than others. This will set your business up the best for the recovery in a few months’ time.
  • Take the time to take stock in what you have and make sure you are managing your time between family and work while working from home. We all want to be very productive, but we don’t want it to be satisfied at the cost of it affecting family life.
  • The crisis is an opportunity for managing in a very empathetic way and being caring to your staff. It is also a way to use your emotional intelligence when managing and delegating tasks to the team.
  • The crisis has allowed businesses and individuals to utilise technology to run their business. Using video conferencing to conduct internal and external meetings. Using text messaging services like Microsoft Teams to keep in contact throughout the day. - Be clear with the communication with your staff, select small achievable goals. Lead with compassion.
  • When everyone gets back into the office after the crisis, really ask your staff what they thought of the experience of working from home. Also don’t overwhelm them with work as soon as they are back in the swing of the old.
  • When the crisis is over managers need to move away from the emergency mind set and back into a more collaborative mindset. Ask you staff for suggestion on how to improve your processes. They will have a lot of great ideas.
  • We are spending a lot of time with family during the crisis which is wonderful. But you also need time for yourself as well, so go for a walk, run, lift some weights in the garage or do your favourite form of exercise. You still need to take care of yourself and you still need your outlets. This is also important for mental well-being.
  • Concentrate on your strengths during the crisis. If you concentrate on your strengths, you’ll have better outcomes in the long run.