I am a senior IT professional with over 20 years experience across all aspects of IT infrastructure management and architecture. Throughout that time, I have had a proven track record of delivering innovative solutions and developing technology road-maps aligned to business requirements. Key skills: ? Leading the engagement between the IT organisation and business stakeholders. ? ITIL based infrastructure operations management including incident, change and capacity management. ? Supplier evaluation and management with a view to delivering new technologies or IT services. ? Regional budget management and leading cross functional cost transformation programs. ? Defining and implementing disaster recovery and business continuity plans with an emphasis on enterprise and application resiliency. ? Developing and managing cross functional teams across the Asia Pacific region. ? Managing customer satisfaction programs.